Privacy Policy

Brand Name: Zeovus

Registered Address:
Unit No. 419, 4th Floor, Master Mind V
Royal Palms Estate, Aarey Milk Colony
Goregaon (East), Mumbai - 400065
India

Email: info@zeovusfood.com

Zeovus is the data controller responsible for your personal data.

We may collect the following types of personal data:

• Name
• Email address
• Phone number
• Delivery or billing address (if applicable)
• Information submitted through contact or enquiry forms
• IP address
• Browser type, device information
• Website usage data (pages visited, time spent)
• Cookie and analytics data

We do not intentionally collect sensitive personal data.

We collect data when you:

• Fill out a contact or enquiry form
• Subscribe to newsletters or updates
• Place an order or request information
• Browse our website (via cookies and analytics tools)
• Communicate with us via email or phone

We use your personal data to:

• Respond to enquiries and customer support requests
• Process orders or service requests
• Improve website performance and user experience
• Send updates, offers, or marketing communications (only with consent)
• Maintain website security and prevent fraud
• Meet legal and regulatory obligations

We process your data under the following lawful bases:

• Consent – when you subscribe or opt-in
• Contractual necessity – to fulfill requests or orders
• Legitimate interest – to improve services and website functionality
• Legal obligation – where required by law

Zeovus uses cookies to:

• Enable essential website functionality
• Analyse traffic and performance
• Improve user experience

You can manage or withdraw cookie consent at any time through your browser settings or our cookie banner.

For more details, please refer to our Cookie Policy.

We may share your data with:

• Website hosting providers
• Analytics and marketing service providers
• Payment and logistics partners (if applicable)
• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for specified purposes.

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions approved by the European Commission

We retain your personal data only for as long as necessary:

• Enquiry data: up to 12–24 months
• Marketing data: until consent is withdrawn
• Legal or accounting data: as required by law

After this period, data is securely deleted or anonymised.

As an EU/EEA user, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a Data Protection Authority (DPA)

To exercise your rights, contact us at info@zeovusfood.com

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

However, no online system is 100% secure.

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children.

Our website may contain links to external websites. Zeovus is not responsible for the privacy practices or content of third-party sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.